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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Alaska Airlines Redacted Animal Incident Report for November 2023
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
2024 Report of Disability-Related Complaint Data Document
U.S. Department of Transportation (DOT) regulations require U.S. and foreign air carriers operating to, from, or within the United States that have at least one aircraft in their fleet with a designed seating capacity of more than 60 passenger seats to: 1) record and categorize disability-...
This consent order concerns violations of consumer protection laws by Southwest Airlines Co. (Southwest) during and after the operational failures that stranded over two million passengers over the 2022 Christmas holiday and into the New Year. While Southwest has paid consumers experiencing...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Alaska Airlines Redacted Animal Incident Report for September 2023