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This consent order concerns violations of consumer protection laws by Southwest Airlines Co. (Southwest) during and after the operational failures that stranded over two million passengers over the 2022 Christmas holiday and into the New Year. While Southwest has paid consumers experiencing...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Alaska Airlines Redacted Animal Incident Report for September 2023
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
2022 Disability-Related Complaints Details for Individual Carriers
2022 Disability-Related Complaints Received for Foreign Carriers
2022 Disability-Related Complaints Received for U.S. Carriers
2022 Disability-Related Complaints Received for All Carriers
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...