Aviation Consumer Protection
In This Section
2022 Disability-Related Complaints Details for Individual Carriers
2022 Disability-Related Complaints Details for Individual Carriers
2022 Disability-Related Complaints Received for Foreign Carriers
2022 Disability-Related Complaints Received for Foreign Carriers
2022 Disability-Related Complaints Received for U.S. Carriers
2022 Disability-Related Complaints Received for U.S. Carriers
2022 Disability-Related Complaints Received for All Carriers
2022 Disability-Related Complaints Received for All Carriers
September 2023 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Hawaiian Airlines Redacted Animal Incident Report for July 2023
2021 Summary Report
Annual Report on Disability-Related Air Travel Complaints Received During Calendar Year 2021
2020 Summary Report
Annual Report on Disability-Related Air Travel Complaints Received During Calendar Year 2020
Public Awareness Campaign to Ensure Air Travelers with Disabilities Know Their Rights
In celebration of the 37th anniversary of the Air Carrier Access Act (ACAA), the U.S. Department of Transportation (DOT) has launched a campaign, #AccessibleAirTravel, to raise awareness about the right of air travelers with disabilities to safe, dignified, and accessible air travel. DOT is partnering with disability organizations, airlines, airports, and ticket agents in this campaign.