FAQs regarding summary of June 15, 2012 changes to Rule Two
About this DocumentFAQs regarding summary of June 15, 2012 changes to Rule Two.
Aviation Consumer Protection
In This Section
Rule Two: Amendment Concerning Baggage and Other Consumer Issues (PDF)
The Department of Transportation is issuing a final rule to improve the air travel environment for consumers by: increasing the number of carriers that are required to adopt tarmac delay contingency plans and the airports at which they must adhere to the plan’s terms; increasing the number of...
Rule Two: Amendment Concerning Baggage and Other Consumer Issues (April 2011)
The Department of Transportation is issuing a final rule to improve the air travel environment for consumers by: increasing the number of carriers that are required to adopt tarmac delay contingency plans and the airports at which they must adhere to the plan’s terms; increasing the number of...
June 2010 Amendment to Rule One: Web Posting Date for Flight Delay Information
This direct final rule amends the time period for uploading flight performance information to an air carrier’s Web site from anytime between the 20th and 23rd day of the month to the fourth Saturday of the month. The intended effect of this rule is to provide regulatory relief to industry by...
Tarmac Delays: Denial of Request for Exemption
On March 30, 2010, the Department published a notice in the Federal Register seeking comment on separate requests by five airlines for a temporary exemption from a requirement that U.S. carriers adopt contingency plans for lengthy tarmac delays. These plans must include an assurance that a...
FAQ on Final Rule on Enhancing Airline Passenger Protections
Answers to Frequently Asked Questions Concerning the Enforcement of the Final Rule on Enhancing Airline Passenger Protections.
Final Rule on Enhancing Airline Passenger Protections
The Department of Transportation is issuing a final rule to enhance airline passenger protections in the following ways: by requiring air carriers to adopt contingency plans for lengthy tarmac delays and to publish those plans on their websites; by requiring air carriers to respond to consumer...
About Us
The Office of Aviation Consumer Protection: Assists, educates and protects aviation consumers by, among other things, reviewing and responding to consumer complaints about air travel, publishing the U.S. Department of Transportation’s monthly Air Travel Consumer Report, and ensuring the...
Honoring Tickets of Insolvent Airlines: Additional Guidance
This Notice provides further guidance for airlines and the traveling public regarding the obligation of airlines under section 145 of the Aviation and Transportation Security Act, P.L. 107‐71, 115 Stat. 645 (November 19, 2001) (“Act”), to transport passengers of airlines that have ceased...
Use of Passenger-Supplied Electronic Respiratory Assistive Devices On Aircraft
This notice provides further guidance for foreign and U.S. carriers (carriers) and the traveling public regarding the obligation of carriers under the Air Carrier Access Act (ACAA) and its implementing regulation, 14 CFR Part 382 (Part 382), to allow the use of four types of passenger-supplied...