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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2005...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2006...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2007...
On July 2, 2012, Donald L. Pevsner (Petitioner) filed a Petition for Rulemaking requesting that the Department require U.S. and foreign carriers to refund the total price of a ticket if the carrier unilaterally changes its flight schedule between the time a ticket is purchased and the time of...
This consent order concerns violations during 2011 and 2012 of the Federal aviation economic licensing statute and of certain consumer protection provisions of the Department of Transportation’s Public Charter regulations by Mauiva, LLC, a Public Charter operator.
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2008...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2009...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2010...
This consent order concerns Internet advertisements by Société Air France (Air France) that violate the Department’s full fare advertising regulation, 14 CFR 399.84(a), by (1) failing to properly disclose applicable taxes and fees charged to consumers booking frequent flyer award tickets; and (2...
The U.S. Department of Transportation (DOT) is issuing a Supplemental Notice of Proposed Rulemaking (SNPRM) to ensure that automated airport kiosks and air travel Web sites are accessible to disabled air travelers.