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Aviation Consumer Protection

In This Section

I-Jet Aviation, LLC 2012-10-20

This consent order concerns unauthorized air transportation by I-Jet Aviation, LLC, (I-Jet) in violation of 49 U.S.C. § 41101 and 49 U.S.C. § 41712. For a period of time in 2011, I-Jet engaged in the provision of air transportation without holding requisite economic authority from the Department...

Customer Service Plans

A compilation of rules, guidance, enforcement orders and other related information regarding customer service plans.

Worldwide Travel, Inc. 2012-10-13

This consent order concerns advertisements by Worldwide Travel, Inc., that violated the full fare advertising requirements specified in 14 CFR 399.84, as well as 49 U.S.C. § 41712, which prohibits unfair and deceptive practices and unfair methods of competition.

Qantas Airways Limited 2012-10-12

This order concerns violations by Qantas Airways Limited (Qantas) of 14 CFR 399.85(b) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712.