Aviation Consumer Protection
In This Section
August 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
July 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
June 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
May 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
April 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
March 2012 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Dismissal Order 2012-9-7
On August 15, 2011, Don Edward Williams filed a document titled a Third Party Complaint and Request to Commence Enforcement Proceeding against Southwest Airlines Co. (Southwest) pursuant to 14 CFR 382.159. His complaint alleges that Southwest discriminated against him on the basis of his...
JSC Aeroflot 2012-9-1
This order concerns violations by JSC Aeroflot (Aeroflot) of 14 CFR 259.5(b)(4) and 399.84(a) and the statutory prohibition against unfair and deceptive practices, 49 U.S.C. § 41712. It directs Aeroflot to cease and desist from future similar violations and assesses the carrier $60,000 in civil...
Travel Today, Inc. 2012-8-34
This order concerns advertisements by Travel Today, Inc., that violated the advertising requirements specified in 14 CFR 399.84 and the statutory prohibition against unfair and deceptive practices and unfair methods of competition, 49 U.S.C. § 41712. It directs Travel Today to cease and desist...