May 2020 Air Travel Consumer Report
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight Delays: March 2020 / January - March 2020
Mishandled Baggage / Wheelchairs and Scooters: March 2020 / January - March 2020
Oversales: 1st. Quarter 2020
Consumer Complaints: March 2020 / January - March 2020
Customer Service Reports to the Dept. of Homeland Security: March 2020
Airline Animal Incident Reports: March 2020
Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.