Enforcement Order

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Food Allergy Research and Education, Inc. v. American Airlines, Inc. And Alicia White v. American Airlines, Inc. Order 2019-5-12

On February 15, 2017, Food Allergy Research and Education, Inc., (FARE) filed a third-party complaint against American Airlines, Inc. (American). FARE contends that American violates the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, and its implementing regulations by refusing to allow passengers with food allergies to preboard in order to wipe down seating areas. On December 17, 2017, Alicia White filed a formal complaint raising the same issue. We have consolidated these complaints for disposition pursuant to 14 CFR 302.404(d). 

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