Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.


The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

American Airlines, Inc. Consent Order 2017-7-9

This consent order concerns violations by American Airlines, Inc., (American) of the Department’s refund rules, 14 CFR 259.5(b)(5) and 14 CFR Part 374, and the statutory prohibition on unfair and deceptive practice, 49 U.S.C. § 41712. This order directs American to cease and desist from future similar violations of 49 U.S.C. § 41712, 14 CFR 259.5(b)(5), and 14 CFR Part 374, and assesses $250,000 in civil penalties.

Last updated: Friday, July 21, 2017