July 2013 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: May 2013 / 12 Months Ending May 2013
Mishandled Baggage: May 2013
Oversales: 1st Quarter 2013
Consumer Complaints: May 2013
Customer Service Reports to the Dept. of Homeland Security: May 2013
Airline Animal Incident Reports: May 2013

Redacted Animal Incident Reports

• Alaska Airlines
• American Airlines
• Delta Airlines
• United Airlines