Consumer Report

Banner for Aviation Consumer Protection web pages

You are here

February 2016 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: December 2015 / 12 Months Ending December 2015
Mishandled Baggage: December 2015 / January-December 2015
Oversales: 4th Quarter 2015 / January – December 2015
Consumer Complaints: December 2015 / January-December 2015
Customer Service Reports to the Dept. of Homeland Security: December 2015
Airline Animal Incident Reports: December 2015 / January-December 2015

Redacted Animal Incident Reports

December 2015 Reports:

January - December 2015 Reports :

Submit Feedback >