The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight Delays: December 2015 / 12 Months Ending December 2015 Mishandled Baggage: December 2015 / January-December 2015 Oversales: 4th Quarter 2015 / January – December 2015 Consumer Complaints: December 2015 / January-December 2015 Customer Service Reports to the Dept. of Homeland Security: December 2015 Airline Animal Incident Reports: December 2015 / January-December 2015