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Benjamin Edelman and Jason Steele v. Delta Air Lines, Inc. - Consent Order 2017-3-19

About this Order

On January 6, 2015, Benjamin Edelman and Jason Steele (the Complainants) filed a third-party complaint under 14 CFR 302.401 against Delta Air Lines (Delta) alleging that the carrier misrepresented carrier-imposed surcharges as government taxes and fees on Delta’s main U.S. facing website. The complaint alleges that Delta engaged in unfair and deceptive practices in violation of 49 U.S.C. §41712.

Last updated: Tuesday, March 28, 2017