Enforcement Order

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Benjamin Edelman and Jason Steele v. Delta Air Lines, Inc. - Consent Order 2017-3-19

About this Order

On January 6, 2015, Benjamin Edelman and Jason Steele (the Complainants) filed a third-party complaint under 14 CFR 302.401 against Delta Air Lines (Delta) alleging that the carrier misrepresented carrier-imposed surcharges as government taxes and fees on Delta’s main U.S. facing website. The complaint alleges that Delta engaged in unfair and deceptive practices in violation of 49 U.S.C. §41712.

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