Enforcement Order

Banner for Aviation Consumer Protection web pages

You are here

Delta Air Lines, Inc. Consent Order 2017-2-17

About this Order

This consent order concerns violations by Delta Air Lines, Inc., (Delta) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, the carrier failed to adhere to the assurances in its contingency plan for lengthy tarmac delays that the carrier would provide adequate food and water no later than two hours after an aircraft leaves the gate if the aircraft remains on the tarmac and to ensure sufficient resources to implement the plan. This order directs Delta to cease and desist from future similar violations of 14 CFR Part 259 and of 49 U.S.C. §§ 41712 and 42301, and assesses the carrier $90,000 in civil penalties.

Submit Feedback >