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United Airlines, Inc. 2013-8-27

eo_2013-8-27.pdf

About this Order

This consent order concerns the failure of United Airlines, Inc., (United) to timely process consumer refund requests, as required by the Consumer Credit Protection Act and Regulation Z of the Board of Governors of the Federal Reserve System, 15 U.S.C. §§ 1601-1693r and 12 CFR Part 226 (Regulation Z), and the related implementing requirement in 14 CFR Part 374.

Last updated: Friday, August 30, 2013