Alitalia Compagnia Aerea Italiana Spa 2012-1-15

About this Order

This consent order involves violations by Alitalia Compagnia Aerea Italiana SpA (Alitalia) of Article 19 of the Montreal Convention (Convention) and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712, in connection with monetary claims resulting from delay of checked baggage on Alitalia flights to or from the United States. It directs Alitalia to cease and desist from future similar violations of Article 19 and section 41712, and assesses the carrier a compromise civil penalty of $80,000.