Comair, Inc., d/b/a Delta Connection 2007-5-9

About this Order

This order concerns apparent violations by Comair, Inc. d/b/a Delta Connection (“Comair”) of the statutory prohibition against unfair or deceptive practices, 49 U.S.C. § 41712, arising from its failure to provide consumers with certain amenities during flight disruptions in accordance with its contract of carriage. This consent order directs Comair to cease and desist from future violations and assesses a compromise civil penalty in the amount of $75,000, subject to the offset and forgiveness provisions described below.