TRANServe Frequently Asked Questions

Yes. You will need to submit a new parking application. The application is located here: https://parkingapp.ost.dot.gov

Your application will be reviewed by the parking office for approval.

Yes. You can reserve up to 6 daily parking permits at a time, on a first come first serve basis up to two months ahead.

You can reserve up to 6 daily parking permits at a time, on a first come first serve basis up to two months ahead.

Pay.gov payment instructions are forthcoming.

Parking payments will begin for the month of June 2022.

• Daily $12.00  (+$0.30 processing fee)
• Motorcycle Daily $5.00 (+$0.30 processing fee)

• Monthly $155.00 (+$1.00 processing fee)
• Motorcycle Monthly $15.00 (+$1.00 processing fee)

1. 1. Government Vehicles
      1. Government-owned or leased vehicles, including motor pool vehicles and vehicles assigned for general use;
      2. Official guest parking and service vehicles
   2. Job Requirement – Monthly/Daily
      1. Employees who perform various complex assignments in matters of agency responsibility under the constraints of time and/or sensitivity and whose workload and schedule are often dictated by unexpected events requiring immediate attention and for which it is impractical to be part of a carpool or conducive to mass transit.  Also, employees who are required to remain on duty more than eight days per month beyond the normal commuting hours of 6:00 a.m. – 6:00 p.m. These permits require approval by the designated modal representative.
   3. Person with Disabilities – Monthly/Daily
      1. a physical or mental impairment that substantially limits one or more of the major life actives of such individual;
      2. a record of such an impairment; or
      3. is regarded as having such impairment. An individual meeting the definition of a person with a disability solely on the “regarded as having a disability” prong mat not be a person with a disability for the purposes of this policy.
   4. Privately Owned Electric Vehicle – Monthly/Daily
   5. Privately Owned Motorcycle – Monthly/Daily
   6. Privately Owned Vehicle - Bicycle
   7. Privately Owned Vehicle – Monthly/Daily
      1. Vehicles owned by employees
   8. Special Schedule
      1. Workers whose documented work hours are subject to shift work, i.e., duty hours begin before 6:00 a.m. (Alternative work schedules do not qualify for this category). There permits require approval by the designated modal representative.
   1. Vanpool
      1. A group of at least seven (7) persons, the permit holder, plus six other riders who routinely share transportation to and from work.
   10. Carpool
       1. A group of two (2) or more people regularly using a motor vehicle for transportation to and from work on a continuing basis.
           

Yes. Please ensure all vehicles are registered on your parking application.

• Log in at https://parkingapp.ost.dot.gov
• Select "Certify/Enroll"
• Update vehicle information
• Select "Submit Application"

The priority of parking information is listed in the DOT Headquarters Parking Facility Policy. The policy is located here: https://www.transportation.gov/transerve/dot-headquarters-parking-facility-policy

Parking applications are processed in accordance with the priority of parking guidance in 41CFR starting with Persons with Disabilities.                                                                                                                                                                                                                                         

• Persons with Disabilities
• Job Requirement
• Vanpools
• Carpools
• Privately Owned Vehicles
• Motorcycles

The parking application link is: https://parkingapp.ost.dot.gov

The participant may have received a Rush Hour Promise Credit or 15 Minute Grace Period Credit in addition to their normal SmartBenefits. Participants receive their accumulated credits for the prior month on the first day of the new benefit month. The credit is displayed and used beforetheir normal SmartBenefits are displayed and used. Your participant can log in to their SmarTrip Online account to confirm that they have received both a credit and their normal SmartBenefits.

1. Go to https://smartrip.wmata.com/Account/Create
2. Enter the requested information and click submit.
3. Then log into your SmarTrip® account and click on "Add SmarTrip® Card". 

Registration takes effect 24 hours after submission.

Completed claim forms are accepted annually. They are due to the Parking and Transit Office on October 10th  for the months of November - October. 

U.S. DEPARTMENT OF TRANSPORTATION
1200 New Jersey Ave SE
Washington, DC 20590
Point of Contact: Parking and Transit Office
E-mail: Parking.TransitOffice@dot.gov

Yes, we encourage everyone to wear a helmet and follow all rules of the road.

Yes.

No, you can learn more about the Active Bicycle Commuting Subsidy, here.