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Consumer Protection

Legacy ID
2391

January 2024 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included...

Air Travel Consumer Report: November 2023 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of November 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.

December 2023 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data Included...

Air Travel Consumer Report: October 2023 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of October 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.

The ATCR is designed to...

Reporting of Disability-Related Complaint Data for 2023

U.S. Department of Transportation (DOT) regulations require U.S. and foreign air carriers operating to, from, or within the United States that have at least one aircraft in their fleet with a designed seating capacity of more than 60 passenger seats to: 1) record and categorize disability-...