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Final Rule - Enhancing Transparency of Airline Ancillary Service Fees

The U.S. Department of Transportation is issuing a final rule to protect airline passengers from surprise fees when purchasing a ticket. The rule requires airlines and ticket agents to tell consumers upfront what fees they charge for a first or second checked bag, a carry-on bag, and for canceling or changing a reservation. This will help consumers avoid unneeded or unexpected fees that can increase quickly and add significant cost to what may, at first, look like a less expensive ticket. Under the rule, airlines and ticket agents must give consumers the option to receive passenger-specific fees taking into account their participation in the airline’s rewards program, their military status, or the credit card or to remain anonymous and receive the standard fee information. The rule also requires airlines to disclose their baggage, change, and cancellation policies before ticket purchase.

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Last updated: Wednesday, April 24, 2024