Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Consumer Protection

Legacy ID
2391

September 2023 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

Air Travel Consumer Report: July 2023 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of July 2023 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters.

2021 Summary Report

Annual Report on Disability-Related Air Travel Complaints Received During Calendar Year 2021

2020 Summary Report

Annual Report on Disability-Related Air Travel Complaints Received During Calendar Year 2020

August 2023 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

Air Travel Consumer Report: June 2023 and 2nd Quarter 2023 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of June 2023 and the first six months of 2023 for on-time performance, mishandled baggage, mishandled wheelchairs and scooters, and second...