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Consumer Protection

Legacy ID
2391

Notice of Proposed Rulemaking - Family Seating in Air Transportation

The U.S. Department of Transportation is proposing to require airlines to seat children aged 13 and under adjacent to at least one accompanying adult at no additional cost beyond the fare, subject to limited exceptions.  This proposed rule is part of President Biden’s whole-of-government...

Letter to the Ten Largest U.S. Airlines - July 30, 2024

*** As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage and document has been placed in archived status. Continued reliance on this page is not advised. ***

This document is a copy of a ...

Air Travel Consumer Report: April 2024 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of April 2024 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is designed to assist...

June 2024 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

2023 Annual Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

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December 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

November 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

October 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...