Consumer Protection
March 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Biden-Harris Administration Announces Nearly $830 Million in Grants to Make Transportation Infrastructure More Resilient to Climate Change
The Biden-Harris Administration today announced nearly $830 million in grant awards for 80 projects nationwide that will help states and local communities save taxpayers money while strengthening surface-transportation systems and making them more resilient to extreme weather eventsBipartisan Partnership Between Secretary Buttigieg and State Attorneys General to Protect Airline Passengers
The U.S. Department of Transportation (DOT) has entered into a bipartisan Airline Passenger Protection Partnership with attorneys general from 22 states and U.S. territories (State AGs) – memorialized in a signed Memoranda of Understanding (MOU) – to protect aviation consumers from unfair...
Air Travel Consumer Report: January 2024 Numbers
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of January 2024 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is designed to assist...Secretary Buttigieg Urges U.S. Airlines to Improve Military Travel Benefits
WASHINGTON – Today, U.S. Transportation Secretary Pete Buttigieg sent a letter to the Chief Executive Officers of the 10 largest U.S. airlines urging them to improve military travel benefits provided to active-duty service members and their families.DOT letter EU-U.S. DPF
DOT letter EU-U.S. DPF
Secretary Buttigieg Announces First Industry-Wide Privacy Review of U.S. Airlines
Review will look at airline policies and training to ensure that passengers’ sensitive personal information is not improperly monetized or shared with third partiesFebruary 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included...
Air Travel Consumer Reports for 2024
OverviewThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
ReportsAir...