Consumer Protection
2023 Disability-Related Complaints Received for Foreign Air Carriers
2023 Disability-Related Complaints Received for Foreign Air Carriers2023 Disability-Related Complaints Received for U.S. Air Carriers
2023 Disability-Related Complaints Received for U.S. Air Carriers2023 Disability-Related Complaints Received for All Carriers
2023 Disability-Related Complaints Received for All Carriers2024 Report on Complaints Received By Airlines in 2023
2024 Airline Submissions on Complaints Received By Airlines in 2023July 2024 Air Travel Consumer Report
About this DocumentThe Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...
Hawaiian Airlines Redacted Animal Incident Report for May 2024
Hawaiian Airlines Redacted Animal Incident Report for May 2024
Air Travel Consumer Report: May 2024 Numbers
WASHINGTON – The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of May 2024 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is designed to assist consumers...Delta Air Lines Redacted Animal Incident Report for May 2024
Delta Air Lines Redacted Animal Incident Report for May 2024
Final Rule on Refunds and Other Consumer Protections II
This final rule on Refunds and Other Consumer Protections II amends the Department’s regulations, as updated by the April 26, 2024 final rule, consistent with the requirements of the FAA Reauthorization Act of 2024.