Consumer Protection
Legacy ID
2391
Small Entity Compliance Guide Final Rule on Refunds and Other Consumer Protections
Pursuant to Section 212 of the Small Business Regulatory Enforcement Fairness Act of 1996 (“SBREFA”), Pub. L. 104-121, the Department of Transportation’s Office of Aviation Consumer Protection (OACP) is issuing this Small Entity Compliance Guide to aid regulated entities in complying with...
DOT Launches Rulemaking to Protect Passengers Stranded by Airline Disruptions
Rulemaking builds on Biden-Harris Administration’s enforceable flightrights.gov commitments and automatic refund rule, and would give passengers greater protections during disrupted travelWhat Airline Passengers Need to Know About DOT’s Automatic Refund Rule
In April 2024, the U.S. Department of Transportation issued a final rule to address persistent issues reported by airline passengers who were trying to obtain refunds they were owed.Advance Notice of Proposed Rulemaking on Airline Passenger Rights (PDF Version)
The Advance Notice of Proposed Rulemaking (ANPRM) seeks public comment on how to best ensure consumers experiencing significant flight disruptions are taken care of and protected from financial loss. Specifically, it solicits comment on requiring airlines to pay passengers cash compensation,...
2023 Hawaiian Annual Animal Incident Report
2023 Hawaiian Annual Animal Incident Report
2023 American Annual Animal Incident Report
2023 American Annual Animal Incident Report
2023 Alaska Annual Animal Incident Report
2023 Alaska Annual Animal Incident Report