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This consent order concerns violations by Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. d/b/a Volaris (Volaris) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Volaris failed to adhere to the assurances in its contingency plan for lengthy tarmac delays regarding the...
This order concerns the failure of Spirit Airlines, Inc. (“Spirit”) to comply with the Department’s oversales rule, 14 CFR Part 250. This order also concerns Spirit’s policy that resulted in the misclassification and misreporting of certain passengers who were involuntarily denied boarding as...
This consent order concerns unauthorized foreign air transportation by Compañía Panameña de Aviación, S.A. (Copa) in violation of 49 U.S.C. § 41301. This order directs Copa to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of...
This order concerns violations by Delta Air Lines, Inc. (Delta) of Federal statutes prohibiting U.S. and foreign air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry. The order directs Delta to...
China Eastern Airlines Corporation Order 2019-12-7
This order concerns unauthorized air transportation by Beijing Capital Airlines d/b/a Deer Jet (Beijing Capital) between the United Kingdom and the United States in violation of 49 U.S.C. §§ 41301 and 41712. It directs Beijing Capital to cease and desist from further violations of these...
This consent order concerns violations by Bahamasair Holdings Limited (Bahamasair) of the Department-enforced laws relating to refund requests involving airline tickets and providing notice of liability limits on flights covered by the Montreal Convention (Convention). It directs Bahamasair to...
This consent order concerns reporting delinquencies by Shuttle America Corporation (Shuttle America) that constitute violations of 49 U.S.C. § 41708 and the accounting and reporting requirements specified in 14 CFR Part 241. This order directs Shuttle America to cease and desist from future...
Order of Dismissal 2016-12-11 Joel Hayes v. American Airlines, Inc.
Japan Airlines Consent Order 2019-9-5