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Enforcement Order

Legacy ID
136
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JetBlue Airways Order 2021-2-8

This consent order concerns violations by JetBlue Airways Corporation (JetBlue) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, JetBlue failed to provide for the timely deplanement of passengers during lengthy tarmac delays at John F. Kennedy International Airport (JFK). This...

Aerolíneas Argentinas Order 2020-12-2

This consent order concerns violations by Aerolíneas Argentinas of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Aerolíneas Argentinas failed to adhere to the assurance in its contingency plan for lengthy tarmac delays regarding the deplaning of passengers. This order directs Aerolíneas...

Emirates Order 2020-9-29

This consent order concerns unauthorized foreign air transportation by Emirates in violation of 49 U.S.C. § 41301.  This order directs Emirates to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of $400,000.

Concesionaria Vuela Compañía de Aviación (Volaris) Order 2020-7-3

This consent order concerns violations by Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. d/b/a Volaris (Volaris) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Volaris failed to adhere to the assurances in its contingency plan for lengthy tarmac delays regarding the...

Spirit Airlines Order 2020-6-5

This order concerns the failure of Spirit Airlines, Inc. (“Spirit”) to comply with the Department’s oversales rule, 14 CFR Part 250. This order also concerns Spirit’s policy that resulted in the misclassification and misreporting of certain passengers who were involuntarily denied boarding as...

Compañía Panameña de Aviación, S.A. Order 2020-6-9

This consent order concerns unauthorized foreign air transportation by Compañía Panameña de Aviación, S.A. (Copa) in violation of 49 U.S.C. § 41301. This order directs Copa to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of...

Delta Air Lines Order 2020-1-9

About this Order

This order concerns violations by Delta Air Lines, Inc. (Delta) of Federal statutes prohibiting U.S. and foreign air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry. The order directs Delta to...

Beijing Capital Airlines Order 2015-9-11

This order concerns unauthorized air transportation by Beijing Capital Airlines d/b/a Deer Jet (Beijing Capital) between the United Kingdom and the United States in violation of 49 U.S.C. §§ 41301 and 41712. It directs Beijing Capital to cease and desist from further violations of these...