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Marc Fernandes, Shanana Islam, Sabiha Islam, Bakiul Islam, Anshul Agrawal, and the Sahu Family v. Aeroflot Airlines
Order Dismissing Third-Party Complaint and Request to Commence Enforcement Proceedings.
This consent order concerns violations by FlightHub Group Inc. and its subsidiaries1 of the Department’s aviation consumer protection requirements in 49 U.S.C. § 41712; 14 CFR 399.80(f); 14 CFR 399.84(a); and 14 CFR 399.85(c). This order directs FlightHub Group to cease and desist from future...
This consent order concerns violations by Air China Limited (Air China) of 14 CFR Part 259 and 49 U.S.C. § 41712 with respect to flights that experienced an excessive tarmac delay in January and November 2018. Specifically, Air China failed to adhere to the assurance in its contingency plan for...
DOT Office of Hearings approved the Settlement Agreement filed by the Office of Aviation Consumer Protection (OACP) and Air Canada. The settlement resolves OACP’s action against the carrier for its extreme delays in providing refunds to thousands of consumers for flights to or from the...
This consent order concerns violations by United Airlines, Inc. (United) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. United failed to adhere to the assurances in its contingency plan for lengthy tarmac delays for 20 domestic flights and 5 international flights at...
This consent order concerns violations of 49 U.S.C. §§ 41101 and 41712 by Paradigm Air Operators, Inc., (Paradigm) for engaging in air transportation without the required economic authority from the Department of Transportation. This order directs Paradigm to cease and desist from such further...
This consent order concerns violations by JetBlue Airways Corporation (JetBlue) of 14 CFR Part 259 and 49 U.S.C. §§ 41712 and 42301. Specifically, JetBlue failed to provide for the timely deplanement of passengers during lengthy tarmac delays at John F. Kennedy International Airport (JFK). This...
This order concerns two third-party complaints filed by Abraham Gutnicki and Scott J. Reiners against United Airlines. We have consolidated these complaints for disposition.
This consent order concerns violations by Aerolíneas Argentinas of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Aerolíneas Argentinas failed to adhere to the assurance in its contingency plan for lengthy tarmac delays regarding the deplaning of passengers. This order directs Aerolíneas...
This consent order concerns unauthorized foreign air transportation by Emirates in violation of 49 U.S.C. § 41301. This order directs Emirates to cease and desist from future similar violations of section 41301, and assesses the carrier a compromise civil penalty of $400,000.