Concesionaria Vuela Compañía de Aviación (Volaris) Order 2020-7-3
This consent order concerns violations by Concesionaria Vuela Compañía de Aviación, S.A.P.I. de C.V. d/b/a Volaris (Volaris) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Volaris failed to adhere to the assurances in its contingency plan for lengthy tarmac delays regarding the deplaning of passengers and provision of adequate food. This order directs Volaris to cease and desist from future similar violations of 14 CFR Part 259 and 49 U.S.C. § 41712, and assesses the carrier $70,000 in civil penalties.