Delta Air Lines Order 2020-1-9

About this Order

This order concerns violations by Delta Air Lines, Inc. (Delta) of Federal statutes prohibiting U.S. and foreign air carriers from subjecting any air traveler to discrimination on the basis of race, color, national origin, religion, sex or ancestry. The order directs Delta to cease and desist from future similar violations, assesses the carrier $50,000 in civil penalties, mandates civil rights training to certain Delta flight and cabin crews and customer service representatives, and requires the carrier to enhance its e-training civil rights program.