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Aviation Consumer Protection

In This Section

Notice of Proposed Rulemaking - Family Seating in Air Transportation

The U.S. Department of Transportation is proposing to require airlines to seat children aged 13 and under adjacent to at least one accompanying adult at no additional cost beyond the fare, subject to limited exceptions.  This proposed rule is part of President Biden’s whole-of-government...

June 2024 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines. 

Data...

2023 Annual Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

December 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

November 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

October 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

September 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...

August 2023 Consumer Submission Data

About this Document

This report is designed to assist consumers with information on the quality of services provided by the airlines and is a product of the Department of Transportation's Office of Aviation Consumer Protection.  

Data Included in this Report

...