September 2023 Air Travel Consumer Report
About this Document
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight Delays: July 2023
Mishandled Baggage / Wheelchairs and Scooters: July 2023
Oversales: 2nd Quarter 2023 (April- June 2023)
Consumer Complaints: Release to be determined, see the report for details.
Customer Service Reports to the Dept. of Homeland Security: July 2023
Airline Animal Incident Reports: July 2023
Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.
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Amanda.Klingle@dot.gov.
Last updated: Tuesday, October 17, 2023