Complaint of Meir Silverman v. Azerbaijan Airlines Order of Dismissal 2026-4-19

On September 8, 2020, Mr. Meir Silverman filed a formal complaint with the U.S. Department of Transportation (Department or DOT) against Azerbaijan Airlines (Azerbaijan) alleging that the carrier violated 49 U.S.C. § 41712 (Section 41712), the statutory prohibition against unfair and deceptive practices, by failing to provide a refund for cancelled flights. Pursuant to 14 CFR 302.406(a)(2), we dismiss the complaint based on the totality of the circumstances, including that the passenger has been paid in full and the airline no longer operates in the United States.