Airline Customer Service Dashboard - Alternative Text Format

• Rebook passenger on same airline at no additional cost 
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

Allegiant Air does not commit to

•  Rebook on partner airline or another airline with which it has an agreement at no additional cost
•  Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 

• Rebook passenger on same airline at no additional cost 
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 

Frontier Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

Southwest Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost

• Rebook passenger on same airline at no additional cost 
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 

Spirit Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost 
• Rebook on partner airline or another airline with which it has an agreement at no additional cost
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 
• Commitments for Controllable Delays

• Rebook passenger on same airline at no additional cost for significant delays
• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost for significant delays
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

Allegiant Air does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 

• Rebook passenger on same airline at no additional cost for significant delays
• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation

• Rebook passenger on same airline at no additional cost for significant delays
• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

• Rebook passenger on same airline at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 

Frontier Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation

• Rebook passenger on same airline at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

Hawaiian Airlines does not commit to

•  Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays

• Rebook passenger on same airline at no additional cost for significant delays
• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation

• Rebook passenger on same airline at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation 

Southwest Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays

• Rebook passenger on same airline at no additional cost for significant delays 
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 

Spirit Airlines does not commit to

• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation

• Rebook passenger on same airline at no additional cost for significant delays
• Rebook on partner airline or another airline with which it has an agreement at no additional cost for significant delays
• Meal or meal cash/voucher when cancellation results in passenger waiting for 3 hours or more for new flight 
• Complimentary hotel accommodations for any passenger affected by an overnight cancellation 
• Complimentary ground transportation to and from hotel for any passenger affected by an overnight cancellation