May 2021 Air Travel Consumer Report
About this Document
The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data Included in this Report
Flight Delays: March 2021 / January - March 2021
Mishandled Baggage / Wheelchairs and Scooters: March 2021 / January - March 2021
Oversales: 1st. Quarter 2021 (January - March 2021)
Consumer Complaints: March 2021 / January - March 2021
Customer Service Reports to the Dept. of Homeland Security: March 2021
Airline Animal Incident Reports: March 2021
Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.
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Last updated: Friday, May 21, 2021