Enforcement Order

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Japan Airlines Consent Order 2019-9-5

This consent order concerns violations by Japan Airlines (JAL) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, JAL failed to adhere to the assurance in its contingency plan for lengthy tarmac delays regarding the timely deplaning of passengers on two flights. This order directs JAL to cease and desist from future similar violations of 14 CFR Part 259 and 49 U.S.C. § 41712, and assesses the carrier $300,000 in civil penalties.

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