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August 2021 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Office of Aviation Consumer Protection (OACP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: June 2021 / January - June 2021 
Mishandled Baggage / Wheelchairs and Scooters: June 2021 / January - June 2021
Oversales: 2nd Quarter 2021  / January - June 2021
Consumer Complaints:  June 2021 / January - June 2021
Customer Service Reports to the Dept. of Homeland Security: June 2021
Airline Animal Incident Reports: June 2021

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

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Last updated: Monday, September 13, 2021