Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

August 2018 Air Travel Consumer Report

Document
August 2018 Revised 6-19-2020.pdf

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: June 2018
Mishandled Baggage: June 2018 / January - June 2018
Oversales: 2nd Quarter 2018 / January - June 2018
Consumer Complaints: June 2018 / January - June 2018
Customer Service Reports to the Dept. of Homeland Security: June 2018
Airline Animal Incident Reports: June 2018

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files provided on this page, please contact mindaugas.lescinskas@dot.gov.
Last updated: Friday, June 19, 2020