All Nippon Airways Co., Ltd. Order 2018-3-21

This consent order concerns violations by All Nippon Airways Co., Ltd., (ANA) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, ANA failed to adhere to the assurance in its contingency plan for lengthy tarmac delays to deplane passengers on international flights by the four-hour mark. This order directs ANA to cease and desist from future similar violations of 14 CFR Part 259 and 49 U.S.C. § 41712, and assesses the carrier $90,000 in civil penalties.