Consumer Complaint Web Form Notice

About this Web Form

Due to server maintenance, the Aviation Consumer Protection Division’s on-line complaint filing system will be unavailable until 5:00 pm EST on Monday, October 9. As a temporary alternative, you can email us your air travel service complaint at: acpd-complaints@dot.gov.

Please check https://www.transportation.gov/airconsumer/file-consumer-complaint for more information on filing an air travel complaint, and other ways to contact us.

We apologize for the inconvenience and appreciate your patience.