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March 2014 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: January 2014 / 12 Months Ending January 2014
Mishandled Baggage: January 2014
Oversales: 4th Quarter 2013 / January – December 2013
Consumer Complaints: January 2014
Customer Service Reports to the Dept. of Homeland Security: January 2014
Airline Animal Incident Reports: January 2014

Redacted Animal Incident Reports

January 2014 Reports:

Last updated: Monday, March 17, 2014