Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

SSL

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

The latest general information on the Coronavirus Disease 2019 (COVID-19) is available on Coronavirus.gov. For USDOT specific COVID-19 resources, please visit our page.

January 2018 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report:

Flight Delays: November 2017
Mishandled Baggage:  November 2017
Oversales: 3rd Quarter 2017 / January - September 2017
Consumer Complaints: November 2017
Customer Service Reports to the Dept. of Homeland Security: November 2017
Airline Animal Incident Reports: November 2017

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

Last updated: Friday, January 12, 2018