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February 2018 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: December 2017 / January-December 2017
Mishandled Baggage: December 2017 / January-December 2017
Oversales: 4th Quarter 2017 / January - December 2017
Consumer Complaints: December 2017 / January-December 2017
Customer Service Reports to the Dept. of Homeland Security: December 2017
Airline Animal Incident Reports: December 2017 / January-December 2017 

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

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Last updated: Friday, June 19, 2020