Enforcement Order

Banner for Aviation Consumer Protection web pages

You are here

Air India Order 2017-2-13

About this Order

This consent order concerns violations by Air India of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, the carrier failed to inform passengers on a flight delayed for a period at the gate with the door open that they had the opportunity to deplane as required under Part 259. This order directs Air India to cease and desist from future similar violations of 14 CFR Part 259 and 49 U.S.C. § 41712 and assesses the carrier $115,000 in civil penalties.

Submit Feedback >