Enforcement Order

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Third Party Complaint of Benjamin Edelman v. Cathay Pacific Airways Limited 2013-8-23

About this Order

On February 6, 2013, Mr. Benjamin Edelman (the Complainant) filed a third-party complaint under 14 CFR 302.401 against Cathay Pacific Airways Limited (Cathay) alleging that the carrier,in fare displays available through a third-party booking engine at http://rtw.oneworld.com/, misrepresented carrier-imposed surcharges as government taxes and fees. The website, owned and managed by oneworld Management Company, Inc. (oMC), provides a booking engine for round-the-world itineraries on behalf of its members, the oneworld alliance carriers. The complaint alleges that the fare misrepresentations on the oMC site violated 49 U.S.C. ยง 41712, which proscribes unfair and deceptive trade practices.

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