Enforcement Order

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Carlson Wagonlit Travel, Inc. 2013-10-9

About this Order

This consent order concerns violations by Carlson Wagonlit Travel ,Inc., (Carlson)when it failed to disclose code - share arrangements as required by 49 U.S.C. § 41712(c) and 14 CFR Part 257 during telephone airline reservation calls. These failures also constitute separate and distinct violations of 49 U.S.C. § 41712(a), the statutory prohibition against unfair and deceptive practices.
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