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Airline Consumer Contacts

As part of a continuing effort to ensure that guidance issued by the Office of Aviation Consumer Protection (OACP) is up to date, this webpage has been placed in archived status. Continued reliance on this page is not advised.

 

The U.S. Department of Transportation (DOT) requires airlines to provide information on their website about how to file complaints with the airline electronically and by postal mail. 


Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations


Allegiant Airlines

www.allegiantair.com/contactus

Allegiant Travel Company
ATTN: Customer Relations
PO Box 371477
Las Vegas, NV 89137


American Airlines

www.aa.com/customerrelations

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034


Delta Air Lines

Customer Care
Delta Air Lines
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Frontier Airlines

https://www.flyfrontier.com/contact-us/

Frontier Airlines
Attn: Customer Relations
4545 Airport Way
Denver, CO 80239


Hawaiian Airlines

Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820


JetBlue Airways

https://www.jetblue.com/contact-us

JetBlue Airways Corporation
Attn: Customer Support
27-01 Queen Plaza North
Long Island, NY 11101


Southwest Airlines

www.southwest.com/contactus

Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235


Spirit Airlines

https://www.spirit.com/contact-us

Customer Relations
Spirit Airlines
2800 Executive Way
Miramar, FL  33025


Sun Country Airlines

https://suncountry.com/contact-us

Sun Country Airlines
2005 Cargo Road
Minneapolis, MN 55450


United Airlines

www.united.com/feedback

Customer Relations
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649