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Airline Consumer Contacts

The U.S. Department of Transportation (DOT) requires airlines to provide information on their website about how to file complaints with the airline electronically and by postal mail. 

Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations

Allegiant Airlines

Allegiant Travel Company
ATTN: Customer Relations
PO Box 371477
Las Vegas, NV 89137

American Airlines

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Delta Air Lines

Customer Care
Delta Air Lines
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980

Frontier Airlines

Frontier Airlines
Attn: Customer Relations
4545 Airport Way
Denver, CO 80239

Hawaiian Airlines

Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820

JetBlue Airways

JetBlue Airways Corporation
Attn: Customer Support
27-01 Queen Plaza North
Long Island, NY 11101

Southwest Airlines

Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235

Spirit Airlines

Customer Relations
Spirit Airlines
2800 Executive Way
Miramar, FL  33025

Sun Country Airlines

Sun Country Airlines
2005 Cargo Road
Minneapolis, MN 55450

United Airlines

Customer Relations
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649