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Airline Consumer Contacts

The U.S. Department of Transportation (DOT) requires airlines to provide information on their website about how to file complaints with the airline electronically and by postal mail. 


Alaska Airlines

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
Attn.: Customer Relations


Allegiant Airlines

www.allegiantair.com/contactus(link is external)

Allegiant Travel Company
ATTN: Customer Relations
PO Box 371477
Las Vegas, NV 89137


American Airlines

www.aa.com/customerrelations(link is external)

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034


Delta Air Lines

Customer Care
Delta Air Lines
P.O. Box 20980
Department 980
Atlanta, GA 30320-2980


Frontier Airlines

https://www.flyfrontier.com/contact-us/(link is external)

Frontier Airlines
Attn: Customer Relations
4545 Airport Way
Denver, CO 80239


Hawaiian Airlines

Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820


JetBlue Airways

https://www.jetblue.com/contact-us(link is external)

JetBlue Airways Corporation
Attn: Customer Support
27-01 Queen Plaza North
Long Island, NY 11101


Southwest Airlines

www.southwest.com/contactus(link is external)

Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235


Spirit Airlines

https://www.spirit.com/contact-us(link is external)

Customer Relations
Spirit Airlines
2800 Executive Way
Miramar, FL  33025


Sun Country Airlines

https://suncountry.com/contact-us(link is external)

Sun Country Airlines
2005 Cargo Road
Minneapolis, MN 55450


United Airlines

www.united.com/feedback(link is external)

Customer Relations
United Airlines, Inc.
PO Box 06649
Chicago, IL 60606-0649