Air Travel Consumer Reports for 2003

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2003.

How the Report is Organized

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

Additional air travel data can be found on the BTS website.

Reports

December 2003 Report
Flight Delays: Oct 2003
Mishandled Baggage: Oct 2003
Oversales: 3rd Quarter 2003 / Jan-Sep 2003
Consumer Complaints: Oct 2003 
 
November 2003 Report
Flight Delays: Sep 2003 / 12 Months Ending Sep 2003
Mishandled Baggage: Sep 2003 / Jan-Sep 2003
Oversales: 3rd Quarter 2003 / Jan-Sep 2003
Consumer Complaints: Sep 2003 / Jan-Sep 2003 
 
October 2003 Report
Flight Delays: Aug 2003 / 12 Months Ending Aug 2003
Mishandled Baggage: Aug 2003
Oversales: 2nd Quarter 2003 / Jan-Jun 2003
Consumer Complaints: Aug 2003 
 
September 2003 Report
Flight Delays: Jul 2003 / 12 Months Ending Jul 2003
Mishandled Baggage: Jul 2003
Oversales: 2nd Quarter 2003 / Jan-Jun 2003
Consumer Complaints: July 2003 
 
August 2003 Report
Flight Delays: Jun 2003 / 12 Months Ending Jun 2002
Mishandled Baggage: Jun 2003 / Jan - Jun 2003
Oversales: 2nd Quarter 2003 / Jan - Jun 2003
Consumer Complaints: Jun 2002 / Jan - Jun 2003 
 
July 2003 Report
Flight Delays: May 2003 / 12 Months Ending May 2003
Mishandled Baggage: May 2003
Oversales: 1st Quarter 2003
Consumer Complaints: May 2003 
 
June 2003 Report
Flight Delays: Apr 2003 / 12 Months Ending Apr 2003
Mishandled Baggage: Apr 2003
Oversales: 1st Quarter 2003
Consumer Complaints: Apr 2003 
 
May 2003 Report
Flight Delays: Mar 2003 / 12 months ending Mar 2003
Mishandled Baggage: Mar 2003 / Jan - Mar 2003
Oversales: 1st Quarter 2003
Consumer Complaints: Mar 2003 / Jan - Mar 2003 
 
April 2003 Report
Flight Delays: Feb 2003 / 12 Months Ending Feb 2003
Mishandled Baggage: Feb 2003
Oversales: 4th Quarter 2002 / Jan - Dec 2002
Consumer Complaints: Feb 2003 
 
March 2003 Report
Flight Delays: Jan 2003 / 12 Months Ending Jan 2003
Mishandled Baggage: Jan 2003
Oversales: 4th Quarter 2002 / Jan - Dec 2002
Consumer Complaints: Jan 2003 
 
February 2003 Report
Flight Delays: Dec 2002 / 12 Months Ending Dec 2002
Mishandled Baggage: Dec 2002 / 12 months ending Dec 2002
Oversales: 4th Quarter 2002 / Jan - Dec 2002
Consumer Complaints: Dec 2002 / 12 months ending Dec 2002 
 
January 2003 Report
Flight Delays: Nov 2002 / 12 Months Ending Nov 2002
Mishandled Baggage: Nov 2002
Oversales: 3rd Quarter 2002 / Jan - Sep 2002
Consumer Complaints: Nov 2002