Air Travel Consumer Reports for 2002

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to Reports from 2002.

How the Report is Organized

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

Additional air travel data can be found on the BTS website.

Reports

December 2002 Report
Flight Delays: October 2002 / 12 Months Ending October 2002
Mishandled Baggage: October 2002
Oversales: 3rd Quarter 2002 / January-September 2002
Consumer Complaints: October 2002 
 
November 2002 Report
Flight Delays: September 2002 / 12 Months Ending September 2002
Mishandled Baggage: September 2002 / January-September 2002
Oversales: 3rd Quarter 2002 / January-September 2002
Consumer Complaints: September 2002 / January-September 2002 
 
October 2002 Report
Flight Delays: August 2002 / 12 Months Ending August 2002
Mishandled Baggage: August 2002
Oversales: 2nd Quarter 2002
Consumer Complaints: August 2002 
 
September 2002 Report
Flight Delays: July 2002 / 12 Months Ending July 2002
Mishandled Baggage: July 2002
Oversales: 2nd Quarter 2002 / January-June 2002
Consumer Complaints: July 2002 
 
August 2002 Report
Flight Delays: June 2002 / 12 Months Ending June 2002
Mishandled Baggage: June 2002
Oversales: 2nd Quarter 2002
Consumer Complaints: June 2002 
 
July 2002 Report
Flight Delays: May 2002 / 12 Months Ending May 2002
Mishandled Baggage: May 2002
Oversales: 1st Quarter 2002
Consumer Complaints: May 2002 
 
June 2002 Report
Flight Delays: April 2002 / 12 Months Ending April 2001
Mishandled Baggage: April 2001
Oversales: 1st Quarter 2002
Consumer Complaints: April 2002 
 
May 2002 Report
Flight Delays: March 2002 / 12 Months Ending March 2002
Mishandled Baggage: March 2002
Oversales: 1st Quarter 2002
Consumer Complaints: March 2002 
 
April 2002 Report
Flight Delays: February 2002 / 12 Months Ending February 2001
Mishandled Baggage: February 2002
Oversales: 4th Quarter 2001
Consumer Complaints: February 2002 
 
March 2002 Report
Flight Delays: January 2002 / 12 Months Ending January 2002
Mishandled Baggage: January 2002
Oversales: 4th Quarter 2001
Consumer Complaints: January 2002 
 
February 2002 Report
Flight Delays: December 2001 / 12 Months Ending December 2001
Mishandled Baggage: December 2001
Oversales: 3rd Quarter 2001
Consumer Complaints: December 2001 
 
January 2002 Report
Flight Delays: November 2001 / 12 Months Ending November 2001
Mishandled Baggage: November 2001
Oversales: 3rd Quarter 2001
Consumer Complaints: November 2001