Air Travel Consumer Reports for 1998

Overview

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from 1998.

How the Report is Organized

The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.

Reports

December 1998 Report
Flight Delays: October 1998
Mishandled Baggage: October 1998
Oversales: 3rd Quarter 1998 / January - September 1998
Consumer Complaints: October 1998
Disability Complaints: October 1998

November 1998 Report
Flight Delays: September 1998
Mishandled Baggage: September 1998 / January - September 1998
Oversales: 2nd Quarter 1998 / January - June 1998
Consumer Complaints: September 1998 (tables 1-4) / September 1998 (rankings - table 5) / January - September 1998 (tables 1-4) / January - September 1998 (table 5)

October 1998 Report
Flight Delays: August 1998
Mishandled Baggage: August 1998
Oversales: 2nd Quarter 1998 / January - June 1998
Consumer Complaints: Aug. 1998 (table 1-5) / Aug. 1998 (Table 6)

September 1998 Report
Flight Delays: July 1998
Mishandled Baggage: July 1998
Oversales: 2nd Quarter 1998 / January - June 1998
Consumer Complaints: July 1998 Tables 1-5 / July 1998 (Table 6)

August 1998 Report
Flight Delays: June 1998
Mishandled Baggage: June 1998 / January - June 1998
Oversales: 1st Quarter 1998
Consumer Complaints: June 1998 Tables 1-5 / June 1998 Table 6
January - June 1998 Tables 1-5 / January - June 1998 Table 6

July 1998 Report
Flight Delays: May 1998
Mishandled Baggage: May 1998
Oversales: 1st Quarter 1998
Consumer Complaints:
May 1998 Tables 1-5 / May 1998 Table 6

June 1998 Report
Flight Delays: April 1998
Mishandled Baggage: April 1998
Oversales: 1st Quarter 1998
Consumer Complaints:
April 1998 Tables 1-5 / April 1998 Table 6

May 1998 Report
Flight Delays March 1998
Mishandled Baggage: March 1998 / January - March 1998
Oversales: 4th Quarter 1997 / January - December 1997
Consumer Complaints:
March 1998 Tables 1-5 / March 1998 Table 6
January - March 1998 Tables 1-4 / January - March 1998 Table 5

April 1998 Report
Flight Delays: February 1998
Mishandled Baggage: February 1998
Oversales: 4th Quarter 1997 / January - December 1997
Consumer Complaints: Tables 1-5 / Table 6

March 1998 Report
Flight Delays: January 1998
Mishandled Baggage: January 1998
Oversales: 4th Quarter 1997 / January - December 1997
Consumer Complaints: Tables 1-5 / Table 6