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Aviation Consumer Protection Advisory Committee (ACPAC) - September 22 and 23, 2026 Meeting

Overview

The ACPAC hold a two-day virtual public meeting on September 22 and September 23, 2026. The Committee discussed three key topics: (1) One-page Document on Passenger Rights: Airline summaries of consumer rights as required by Section 429 of the FAA Reauthorization Act of 2018 and its implementing rule; (2) Know-Your-Rights Posters: Airport posters required by Section 504 of the 2024 FAA Reauthorization Act; and (3) Airline Customer Service Dashboards: Dashboards required by Section 506 of the 2024 FAA Reauthorization Act.

Recording

The recording will be available here after the meeting. 

Documents 

NameDocuments
Federal Register Notice Announcing the MeetingLink
ACPAC Day 1 Speaker Bios
ACPAC Day 1 Public Agenda
ACPAC Day 2 Speaker Bios
ACPAC Day 2 Public Agenda
ACPAC Members Biographical Information