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Consumer Protection

Legacy ID
2391

Aviation Consumer Protection Advisory Committee

Overview

In 2021, the Department appointed members and renewed the charter of the Aviation Consumer Protection Advisory Committee (ACPAC), an advisory committee initially established as mandated by the FAA Reauthorization Act of 2012 on May 24, 2012.  The purpose of ACPAC is to evaluate...

Increasing Charter Air Transportation Options

The Department of Transportation (DOT or Department) is issuing a final rule to facilitate innovation and growth in the air charter industry while strengthening the legal protections provided to consumers of charter air transportation.

Allegiant Air Order 2018-10-7

About this Order

This order concerns violations by Allegiant Air, LLC, of requirements relating to aircraft cabin temperatures and other assurances contained in its tarmac delay contingency plan. Allegiant did not provide passengers a comfortable cabin temperature on several delayed...